SM
Sizakele M

1 reviews | Active since Aug 2024

07 Aug 2024, 18:34

Unhappy client

Someone was sending me money and missed one number and it went to another person now capitec is failing to help us retrieve the money back they say its our mistake i The other person has used it and is not willing to give it back they cant help us.that money is 2700 that my whole stipend there i lost they dont care about us because we the one who made a mistake they acknowledge the person who ate the money they were not supposed to

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Aug 2024, 20:11
Official
Good day Sizakele, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.