PN
Portia N
1 reviews | Active since Sept 2016
23 May 2024, 14:23
Unhappy
I still remain unhappy. I was contacted by a consultant last week on Wednesday which she confirmed that the investigation will take about 4-7 working days, which 7 days ends tomorrow but there isnt even some notification to say they are still busy with the investigation which this will again make things out of control ril. This is an enquiry that goes back to September 2022 and eversince then they were busy with investigation
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
23 May 2024, 17:08Good day Portia.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply23 May 2024, 17:08
Official
Good day Portia.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
PN
Portia N's updateReviewer Update
24 May 2024, 16:32No feedback from Capitec still
PN
Portia N's update24 May 2024, 16:32
Reviewer Update
No feedback from Capitec still
PN
Portia N's updateReviewer Update
25 May 2024, 11:21If I could even rate Capitec a zero I would because they have not rep**** nor even advise that tgey are still in process, I feel unsafe to even put money in ny very oen account because Capitec cannot protect their clients
PN
Portia N's update25 May 2024, 11:21
Reviewer Update
If I could even rate Capitec a zero I would because they have not rep**** nor even advise that tgey are still in process, I feel unsafe to even put money in ny very oen account because Capitec cannot protect their clients