LM
Limda M
1 reviews | Active since Sept 2018
07 May 2020, 08:24
Unhappy and poor service
Good day,
I am unhappy with the fees charges on my bank account I am a SASSA beneficiary, yesterday my account was left with R2200 and you deducted R70 that doesn't show on my cellphone app. Please explain what happened and Capitec bank need to urgently reimburse my bank account within 24hours before I report this bank.
I received a message from Capitec bank that they we'll refund your fees for any ATM withdrawals until 16 April.
Unhappy customer. Ntombikayise Faith Zwane.
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Replies (1)
Capitec Bank's replyOfficial
07 May 2020, 11:45I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply07 May 2020, 11:45
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank