LB
Lizelle B
1 reviews | Active since Jan 2019
02 May 2024, 11:01
UNHAPPY AND GATVOL
Today a month later, and still no feedback regarding the ***** on my account. I've changed my banking details from Capitec to FNB and Capitec have the ***** to phone me asking for my credit card payment, even though same was changed via telephone call to Capitec bank on the 4th of April 2024. They don't know what they are doing but are quickly to phone client/s when it comes to money due to them. I've even transfer the funds on the 1st of May 2024 from FNB to Capitec and once again they phone me asking for my payment.
I'm so gatvol really. Making a client's name bad and look like we don't pay our debt, but back at the range they are the *********** once.
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Replies (2)
Capitec Bank's replyOfficial
02 May 2024, 11:12Good day Lizelle.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply02 May 2024, 11:12
Official
Good day Lizelle.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
LB
Lizelle B's updateReviewer Update
02 May 2024, 11:14EMPTY PROMISES, CAPITEC ONLY PHONE YOU WHEN IT SUITES THEM, AND EVEN THOUGH YOU COMMUNICATE WITH THEM, THEY STILL HAVE THE ***** TO PHONE YOU TO FOLLOW UP ON PAYMENT/S, AFTER BANKING DETAILS WAS CONFIRMED
LB
Lizelle B's update02 May 2024, 11:14
Reviewer Update
EMPTY PROMISES, CAPITEC ONLY PHONE YOU WHEN IT SUITES THEM, AND EVEN THOUGH YOU COMMUNICATE WITH THEM, THEY STILL HAVE THE ***** TO PHONE YOU TO FOLLOW UP ON PAYMENT/S, AFTER BANKING DETAILS WAS CONFIRMED