Unhappy and Angry

On the forth of June i recieved a payment of R1200 in my account but immediately after, only around R900 reflected. I called the bank but they kept telling me about pending transactions, but it's known that pending transaction already move money from my account even though it's pending. I could not under how R300 goes missing just like that with no reasonable explanation. Went to the diamond pavilion branch in kimberley and they understood very well because they could see my notifications. Every transaction was accounted from except the amount that went missing immediately after receiving the R1200. I was made to speak to a call center agent who went with me through every notification, then she saw where the problem ****. She then told the agent at the bank to report the matter and i will be called back on the 6 June. I did not recieve any call nor notication as to where that money went. I need answers and my money back. I don't live to fund capitec. Wish i could attach proof of that notification as the bank statement does not reflect how the transaction went.