PA
Porche A

1 reviews | Active since Sept 2015

03 Mar 2020, 23:51

Unhappy

Good day, I'm a unemployed mother of 2 , U was ****** and my belongings was taken including my Capitec card, a day after a debit order went of my account twice and Capitec was unable to assist me with reversing a debit order that I not only didn't authorised , I was don't even know the company.

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Mar 2020, 11:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply05 Mar 2020, 13:11
Official
Good day Ms Appolis
 
I confirm the matter has been dealt with and solutions provided.
 
Kind regards
Complaint Management
Capitec Bank