TK
Tanica K

1 reviews | Active since Aug 2017

17 Aug 2017, 13:03

Unhappy

I am really unhappy with the service I recive from capitec it is so sad and really puts me in a difficult situation

0
Replies (3)
Capitec Bank
Capitec Bank's reply17 Aug 2017, 13:47
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply23 Aug 2017, 14:53
Official

Hi Tanica

As per our telephonic discussion, you have been fully refunded and therefore the matter has been resolved in your favour.

Thank you for providing us with an opportunity to serve you.

Kind regards

Donorique

Best regards,

TK
Tanica K's update23 Aug 2017, 21:07
Reviewer Update
Thank you Donorique I am happy with the outcame and the service I recived.