jW
jacqualine W
1 reviews | Active since Apr 2014
28 Oct 2022, 04:09
UNHAPPY
Really not happy. I have been pushed from pillar to post. Approx 16 phone calls and branch visit and still nobody can assist !!! Looks like your agents have no clue as to what's going on or how to sort out mandates that are on my profile ( which shouldn't be there ) Please can someone with some authority and knowledge assist me because 2 weeks of back and fourth isn't a joke. Clearly Capitec has got to big to fast......
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Replies (2)
Capitec Bank's replyOfficial
28 Oct 2022, 06:07Good day Jacqualine
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply28 Oct 2022, 06:07
Official
Good day Jacqualine
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
jW
jacqualine W's updateReviewer Update
28 Oct 2022, 06:09Hi thanks for the response but let's see because up till now I have no faith at all
jW
jacqualine W's update28 Oct 2022, 06:09
Reviewer Update
Hi thanks for the response but let's see because up till now I have no faith at all