CW
Clementine W

1 reviews | Active since Jun 2021

30 Jun 2021, 12:02

Ungrateful

Good day,

I Called Capitec Bank to make an arrangement for my loan account.

I have been paying my loan account for last 3 months and they were satisfied with the agreed.

Capitec told me to pay a 3rd of my salary for their loan account which i explained I cannot afford.

The consultant said they cant do anything .I feel like they are ungrateful.

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Jun 2021, 12:20
Official
Good day Clementine 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank