MN
Malindi N

1 reviews | Active since Dec 2018

17 Mar 2023, 22:23

Unfriendly and unpolite service at Capitec Cavendish Square

The consultant, Katlego at Cavendish Square was very unfriendly and unpolite and didn't have enough time for us as clients. I even asked her if we are delaying her. She ended up asking her colleague to come and help us complete our query without explaining why she's in a hurry to leave. I even told her colleague my complaint about her being unfriendly and not welcoming.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Mar 2023, 06:11
Official
Good day Malindi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank