unfriendly and rude

I wanted to make money transfers to 2 seperate beneficiries. The guy at the door wanted to refer me to the consultants but i know I always did it at the front counter. So he allowed me without explanation. The woman at the desk looked straight pass me to a lady sitting on the chairs she was \next"so I assume. It was my turn she greeted just because she is expected by you to do so. The first transfer looked a bit deurmekaar so i ontinue sith the second one. When i asked het that we do the second one she said no my que is standing. Go to the consultants im not here for transfers. Was i suppose to go back to the door o decency to explain. TreTing me like i was dragged in by the cat. I am angry for such imbisiles thinking they doing clients favour."""