NM
Nomfundo M
1 reviews | Active since Jul 2011
17 Jun 2020, 13:14
Unfreeze my account
My acc is frozen and need to transact. I've called 7 times today to get assistance and now here I am writing on Hello Peter. I was advised that my query was going to be resolved by Tuesday (yesterday) the latest, but it's still not resolved. A consult said she'd sent an email to the person working on my case ***9 , but i still haven't heard from them.
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Replies (2)
Capitec Bank's replyOfficial
17 Jun 2020, 15:19I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply17 Jun 2020, 15:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
24 Jun 2020, 20:19Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply24 Jun 2020, 20:19
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank