Unfreeze Bank Account

This is Mr Martin Seanego

Three weeks ago my family mainly my cousins and aunts decided to start a stokvel where we would uplift each other since most of us are unemployed. You would pay and after a couple of days you would also get paid from all of us. On Sunday the 18th I had to take a trip to Limpopo as I was called in to do a peace job, unfortunately I left my phone behind that consists of my Capitec app. On Monday morning I instructed my girlfriend to pay everyone that was due since the phone was left in the house with her. As she attempted to make payments the app required a facial verification and I then went back to our family WhatsApp group and informed everyone of what was going on and I assured everyone that I will be back on Wednesday afternoon, the 21st of August. On Wednesday morning before 7am I woke up to an essay of insults and threats from Mduduzi, he wasn't willing to hear anything. I explained to him that as soon as I get to JHB I will pay him but he wasn't willing to understand that im a couple of hours away and I still need to drive to JHB and so he called Capitec and reported my account. The account consists of people's hard earned money and I would like to humbly request that Capitec releases people's money for the sake of capitecs reputation. Investigations and contacting the account holder first and finding out their side of the story first is very important before taking any drastic decisions. If you can check on your system from the 19th my girlfriend has been trying to pay him but unfortunately facial verification was needed to be done in order to process the payment and as I am saying I was in Limpopo and the phone was at my house with my girlfriend in JHB. MY account number is *** and my contact number is ***