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Simamkele T

1 reviews | Active since Sept 2025

12 Sept 2025, 14:18

Unfairly frozen account

My account with Capitec Bank has been unfairly frozen since the 27 August 2025, despite me submitting all documents requested multiple times. This has trapped my Salary and Grant money and left me unable to provide for my 2year old son also for my basic needs

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Replies (2)
Capitec Bank
Capitec Bank's reply12 Sept 2025, 14:36
Official
Good day Simamkele Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Simamkele T's update12 Sept 2025, 14:41
Reviewer Update
Thank you