UNFAIR TREATMENT FROM CAPITEC

I'm very hurt and disappointed with this bank. I received a payout, large amount of money from my inheritance and after just 3 transactions they froze my account. When I called they told me the back which transfered the money to me instructed them that they should hold the funds. That's a blatant lie because amongst the transactions I made l payed an FNB account which is not frozen. They money was from FNB, so FNB can instruct them to hold my funds and leave their client and not freeze their account. We couldn't bury our grandma last weekend because we don't have money to pay for other things, we only paid the funeral parlour. I've been calling this bank since Thursday last week and all they tell me is they're investigating but no one calls me to update me about this so called investigation. I submitted the proof of payment which they asked for but still they don't release my account. I don't know whether it's because I'm yound and black and they think I can't have this money, because no body reported ***** but they're investigating a *****.