Unfair Treatment by Capitec Bank

Good day

I have been treated like a ******** by Capitec Bank, someone I know used my account to de***** someone according to the bank& the affidavit disposed. I queried this with the bank and they did not want to entertain my explanation instead I was told that I am responsible for my account number. My account is closed, I am unable to open a case with SAPS because the bank refuses to give me the bank statement to open the case so that I can clear my name and allow the matter to be investigated. I went to the bank's branch to assist them by providing all the info that I have regarding the person who requested my account number.

I am treated as a guilty party and not afforded an opportunity to clear my name, I have lost my money in this account, I am not being consulted by Capitec Bank's forensic department instead I am told that the bank will never open an account for me. I am being de*****ed here and I am falling victim twice, the person who used my account& the bank