Unfair treatment and punishment from Capitec

Had the loan with Capitec, lost my job, ultimately the account went in to arrears ,to cut the matters short ,i got the new job and settled the loan just this year in January through their lawyers MBD. The problem now is that i won't be able to obtain any credit from Capitec anymore because i am told my account was sold to MBD without my knowledge, i once laid a complaint here at hello Peter get called by this consultant from Capitec who referred me back to MBD and **** to me that only MBD can assist in this regard, i went back to MBD and the lady i spoke to said Capitec is misleading the clients because in reality they are the once who should unblock us from the system so that we can continue to obtain the credit from Capitec, i actually see this as a punishment and a very unfair treatment from Capitec .

I think i am not the only one going through this horrible experience with Capitec

At this stage i am considering closing all my Capitec accounts and that of my wife, kids, sisters and my mother too