ES
Ephraim S

1 reviews | Active since Mar 2024

20 May 2024, 09:28

Unfair Treatment and a cheating bank

My outstanding balance of the loan is R2714.70 and im trying to pay all of it but the app Its not allowing it through. The Capitec consultant is telling me the statement is not true reflection and i must wait a little longer so that intrests will pile up again then i can continue with payments. This pathetic to be honest. Just want to close this account if i will not be helped

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 May 2024, 11:10
Official
Good day Ephraim Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec