TG
Tebogo G

1 reviews | Active since Jan 2024

02 Jan 2024, 15:05

Unfair treatment

I have a complaint with Capitec Bank which is a company I used to work for for the past 9 years. I recently resigned due to the fact that I have a new job however I have been mistreated by the company as they are refusing to pay me for the leave days I had prior to that I had spoken to someone in HR who reassured me that I would be compensated as I was not allowed to take any leave during my notice period that I was serving. I have tried to contact HR since the 20th of December regarding my salary which should have included my leave days of which I had 25 of them and I have not received any answers from them. I feel I was ****** and another thing is that i could have taken my leave but I also needed the money for my new start but that was not the case. Please help me get help regarding this issue.

0
Replies (4)
Capitec Bank
Capitec Bank's reply02 Jan 2024, 15:41
Official
Good day Tebogo  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
TG
Tebogo G's update04 Jan 2024, 10:26
Reviewer Update
Good day

I have not received any response from Capitec what is going on
Capitec Bank
Capitec Bank's reply09 Jan 2024, 09:28
Official
 
Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards 
Capitec Bank 
TG
Tebogo G's update09 Jan 2024, 11:18
Reviewer Update
I’m not happy with the responses I get from you guys because I sent this complaint on the 02/01/2024 the response was that I would be contacted in the next business day of which that did not happen. I sent a response again on 04/01/2024 and you respond by saying I will be contacted within the next business day. Why am I not being called I have not received any calls from anyone throughout this time.