SN
Sabata N

1 reviews | Active since Mar 2024

20 Mar 2024, 15:11

Unfair treatment

My account got locked out and transactions reversed without any notification and when I went to the branch I got informed they suspect *****, doesn't make sense as me presenting myself to the branch for assistance shows or its proof enough that I can validate the transcation , now I'm being inconvenienced.

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Mar 2024, 16:08
Official
Good day Sabata 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank