KP
Kedi P
1 reviews | Active since Apr 2019
05 Apr 2019, 17:00
Unfair treatment
I deposited money into a wrong account. Missed the cell number by a digit. Went to the branch the following day and I was told there is nothing they can do as I am the one who deposited the money and the other person is also their client and he refused to reverse it. I found it unfair they could prove that really the money was from my account to a wrong person.
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Capitec Bank's replyOfficial
08 Apr 2019, 10:50I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply08 Apr 2019, 10:50
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank