Unfair treatment

<p>I have been struggling to get anyone from Capitec to help me with this matter. My account has been frozen for no apparent because apparently there was ********** funds sent into my account from ABSA. ABSA has confirmed there is no pending case against my account. I have been to the Verulam branch 5times and been told 5 different things with an instruction coming from the ***** department on how to get my account unfrozen. I also went to the Gateway branch and still I hear the 6th new thing about how to unfreeze my account. I know that we may not earn millions to be considered as important customer. I have baby that needs food,I have a home to look after and my account was frozen with money in it. My hard earned money working a 00:00 to 10am job everyday. I have been struggling for the past month just because the money I had left was then taken away from me by the bank for no apparent reason. Why should I be made to feel like a nobody and just be serviced and told and anything just to get rid of me. I have to borrow and borrow money in order to carry on for month. I have incured so many costs over something so simple just because there are people that no nothing about customer service and treating the customer fairly. Everytime when a call is made the whole story must be told again . why is there no one leaving notes for other consultants from the ***** department. At this point getting my account won't help cause i have incured so much debt already. Help me !Help!!!I need this sorted asap . </p>