JJ
Johan J

1 reviews | Active since Dec 2014

17 Oct 2016, 14:25

Unfair personal loan assessment

<p>If my compliant doesn't get referred to your C.E.O, I will post complaints on hello Peter daily, so you have to decide if you going to refer my complaint to the C.E.O of Capitec because I have the right to speak to him if I'm not happy </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Oct 2016, 08:12
Official

Good day Mr Jacobs

We acknowledge receipt of your complaint to our CEO’s office.

This matter has been logged with Oscar de Villiers for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us up to 2 working days to investigate this matter. Oscar will however contact you as soon as possible.

Your reference number for further enquiries is Incident ***5.

Complaint Management

Capitec Bank