1 reviews | Active since Dec 2015
Unfair Experience to a Loyal Client- 1st Client to receive a credit card in Ballito - Unloyal Bad Bank
<p>On Monday last week i was advised that there was a system error at our Employment and that our salaries would be paid late, I called Capitec Bank and advised them that my loan repayment would be later. Given the fact that they always debit my account early even like the 20th of the month. </p> <p>As i promised my salary was paid into my account on the 03rd March 2017 and they received the loan repayment for which i received an sms confirmation. I then discover that Capitec has put me a bad payee on Transunion ITC. It is ridiculous - i was one the first client at the Ballito Branch to receive a credit card. I have maintained my account extremely well from inception of my account. Now they have debited me three times for the loan repayment and kept quiet about it and have damaged my good name. I demand a change in status on the ITC immediately and await your call. </p>
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Thank you for your response. But it does not assist me in my situation and blacklisting my good name when your bank keeps making mistakes and debiting my account on different days and triple debiting and not admitting to the fault. So it seems if its a bank then you are free to blacklist me but if it is your error then it means nothing. Fix up your mistakes. I have had the highest regard for your bank since i opened my account in 2014. Is loyalty replaced by judgement. Bad move.
Thank you for your response. But it does not assist me in my situation and blacklisting my good name when your bank keeps making mistakes and debiting my account on different days and triple debiting and not admitting to the fault. So it seems if its a bank then you are free to blacklist me but if it is your error then it means nothing. Fix up your mistakes. I have had the highest regard for your bank since i opened my account in 2014. Is loyalty replaced by judgement. Bad move.