GL
Godfrey L

1 reviews | Active since Feb 2015

03 Feb 2015, 15:59

Unfair Escalation of account

Dear Sir/Madam<br> <br> Re: #***, LEDWABA GL<br> <br> I have a loan with Capitec. I defaulted on the account and made arrangement to repay the loan. To my surprise they have handed my account to debts collectors who charges me R50.00 per day on interest. I would like you to assist me to get my account back to the bank. I am prepared to pay these account without the involvement of debts collectors.<br> <br> Kind Regards<br> Godfrey Ledwaba<br> [Email Removed]<br> ***

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Feb 2015, 16:26
Official
Hello GLedwaba,

I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank