CP
Cupido P

1 reviews | Active since Jan 2016

03 Dec 2019, 16:52

UNFAIR DISCRIMINATIVE TREATMENT AS A CLIENT SINCE 2000

#Blackfriday

Capitec I like you so much but why do you discriminate against me.

I was one of your first clients. Then when I left the army in the early 2000 I was waiting for my severage packacge which I never received.

I believe the month to month loan was paid R800 but you handed me over to your lawyers and when I try to pay off or to get a loan you refuse and said no no no.We as Capitec wil never help you.

This is not in line with act and with how I understand customer services or right on fear treatment.

So when you give a sassa anty a credit card and me a bussiness owner the cold shoulder where I cannot even get a loan of R200 from you.

Is this fair after 20 years. Let me also get a credit card or take part in their great products.

0
Replies (3)
Capitec Bank
Capitec Bank's reply04 Dec 2019, 10:44
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply04 Dec 2019, 16:41
Official
Hi Cupido

We have tried to contact you to no avail, please respond to our email.

Kind regards
Capitec Bank 


CP
Cupido P's update04 Dec 2019, 16:44
Reviewer Update
Maybe you call the wrong number
*** or ***