1 reviews | Active since Feb 2016
Unfair Debiting
I have a loan with Capitec bank. On Tuesday 27th February at 01:45 am My account was debited by Capitec with R407.06 and left my account with R0.00.
Reason for the debit was Capitec was debiting my loan repayment but funds were not enough and my salary was not yet into my account and they took my available balance and left my account with nothing which is an inconvenience to me.
Capitec can't do as they please with my money even if I owe them now my account was left with a minus which is a extra expense to me and reflects bad on my statement.
Please rectify that mistake and stop debiting my account before my salary comes into the bank. And start showing references when you debit your loan money
I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day Ms Setlhodi
I tried to call you to no avail.
Please refer to our response to you via email.
Kind regards
Nicole Appollis
Complaint Management Officer
Capitec Bank
Best regards,
Good day Ms Setlhodi
I tried to call you to no avail.
Please refer to our response to you via email.
Kind regards
Nicole Appollis
Complaint Management Officer
Capitec Bank
Best regards,