SM
Sindile M
1 reviews | Active since Jun 2014
28 Mar 2019, 08:40
unfair credit assessment.
I been treated unfair by Capitec Bank when I app**** for a credit the consultant(Arlene Constable ) did add all my debit orders, one of the debit order added was for transport business(POTPALE INVESTMENTS (RF) (PTY) LTD) am running but the income generated by my business was not added as part of my income.
there only take into account my salaried income and ignore my business income but added all the expenses/ debit orders including the business expenses but ignore the business income.
I will appreciate if Capetic bank can review my application in order to take into account all my income.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
28 Mar 2019, 14:33I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Mar 2019, 14:33
Official
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
SM
Sindile M's updateReviewer Update
03 Apr 2019, 10:01on the 28 Mar 2019, Capetic bank promise to provide feedback within the 5 days but up until today no feedback received from the bank.
SM
Sindile M's update03 Apr 2019, 10:01
Reviewer Update
on the 28 Mar 2019, Capetic bank promise to provide feedback within the 5 days but up until today no feedback received from the bank.
