MR
Maxine R

1 reviews | Active since Mar 2026

17 Mar 2026, 20:21

Unfair Claim Rejection by Capitec – No Insurable Interest Dispute

I am extremely disappointed with the way Capitec in handled my claim.

My claim was rejected due to “no insurable interest,” which I strongly disagree with. The deceased is my uncle this is a real family relationship, not a stranger. My mother and the deceased are cousins, as their parents are siblings, and our families are closely connected.

This decision feels unfair, and I do not believe my situation was properly assessed. I am willing to provide proof of my relationship and any supporting documents required.

I have already requested a review, but I am now posting here because I need this matter to be taken seriously and resolved urgently.

Please can Capitec review this decision fairly and provide a proper explanation.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Mar 2026, 20:39
Official
Good day Maxine R Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank