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Vilus K

1 reviews | Active since Jun 2025

14 Aug 2020, 15:05

Unfair Charges

I had R240 debited from my account from god knows which dotcom company, Capitec says i must cancel my card (R70) so i dont get debited again and pay R130 to get my refund. So R200 for something thats not my fault. Surely the company who took money from me can be found/investigated and then i can bring it up with them, thats all i ask. I refuse to pay R200 to save R40. Crazy

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Aug 2020, 15:17
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank