RH
Rocco H
1 reviews | Active since Jun 2025
01 Jul 2025, 16:43
Unfair and unjust practise but Capitec
Absolutely no communication .Spoke to 13 consultants was on line for 1hour 40 munites.I was promised by Kelvin that he will send me an e mail to me the reason for the canselation of my acces acount as i needto esculate this matter to the banking ombudsman.But this never happend.No justification on cancelation of my acces facility
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
01 Jul 2025, 18:37Good day Rocco,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply01 Jul 2025, 18:37
Official
Good day Rocco,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
RH
Rocco H's updateReviewer Update
03 Jul 2025, 10:33Going for two business days no reply all call from you guys .This has now gone on like this for the2nd week with no conclution on my matter .Clearly you guys are not intrested in assist the consumer out here.
RH
Rocco H's update03 Jul 2025, 10:33
Reviewer Update
Going for two business days no reply all call from you guys .This has now gone on like this for the2nd week with no conclution on my matter .Clearly you guys are not intrested in assist the consumer out here.
RH
Rocco H's updateReviewer Update
03 Jul 2025, 10:36In my view you guys is hoping this matter will disapear and you dont have to deal with it.FYI this is not going to happen .I will keep on pushing this matter as you guys unfair and unjust in your actions .
RH
Rocco H's update03 Jul 2025, 10:36
Reviewer Update
In my view you guys is hoping this matter will disapear and you dont have to deal with it.FYI this is not going to happen .I will keep on pushing this matter as you guys unfair and unjust in your actions .