UNF+*&%* Believable useless bank that don't care about customer relations

Capitec, what a disgrace of a bank. I am so frustrated at this moment. If it wasn't enough to hear from them that we who work abroad is only good enough to ensure that they can receive money and nothing else as they are not prepared to assist us further in other matter what so ever, as i just had one massive disappointment again today as there was money going of my account that i did not approve of and tried to query it first on the so called APP just so that the app tells you that you must go into the branch as the APP can not assist. then phoning Capitec with the most useless ****ing staff also telling me that i have to go into a branch which is ****ing impossible as i am abroad. can it be so difficult to understand that i am not in South Africa SO I CAN NOT GO TO A ****ING BRANCH. IT IS ****ING IMPOSSIBLE. So I must now just loose more than R1700 because i am not important to the bank because i work in another country but it is good for them that my salary gets paid into my Capitec bank account. then my son pays money into the wrong account from Capitec bank and they say that it will take 14 to 21 days to retrieve the money WHAT THE ****. You just continue to disappoint as you go on. so we must loose nearly R3000 because you are useless and your staff is even more useless. Change your slogan to just want not give. seeing all the reviews you must actually fall under Standard Bank which in my opinion was the most useless bank until you came along. close your doors and leave banking to the people that knows what banking and customer service is all about and let all the people know that work in other countries that they are not worth any extra assistance from your pathetic bank. I will officially take my first ever report to the ombudsman as this is ridiculous.