AV
Arno V

1 reviews | Active since Jun 2018

04 Jul 2019, 09:37

Unexpected agreement for remote banking

Why should I be forced to accept an agreement before viewing my account? I find this highly unacceptable and would like to state that I do not accept the agreement!

0
Replies (3)
Capitec Bank
Capitec Bank's reply04 Jul 2019, 10:18
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
 
 Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
AV
Arno V's update08 Jul 2019, 14:19
Reviewer Update
Thank you
Capitec Bank
Capitec Bank's reply23 Aug 2019, 14:45
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank