JM
Jannie M
1 reviews | Active since Jun 2023
16 Mar 2026, 14:48
Unexceptional poor service
On 7 March 2026 my savings account was blocked because of so called suspected *****. After several visits to the branch, and multiple phone calls, my account is still blocked, and no one can assist me to get my account active again. How is it possible that I am unable to access my account for now more than a week because of a mistake from your side.
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Capitec Bank's replyOfficial
16 Mar 2026, 16:39Good day Jannie M
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Mar 2026, 16:39
Official
Good day Jannie M
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank