Unexceptable service

<p>After a complaint I published last week Tuesday capitec promised to get back to me within 3 days. Well guess what? I still haven't received any response or call to tell me why my account is suspended. On the other hand I went to capitec branch in kolonade retail park this morning around 10am to try and withdraw my cash with all the required documents. They send through my documents to the forensic... I was told to come home n wait and they will call me when my account is soft unlocked to enable me to withdraw. Guess what! Im still waiting. Capitec bank you are an inconvenience, very disrespectful with no integrity. I don't understand why you blocked my account because im not a ******* I was ****med. Fix your mess please! </p>