********* conduct

Capitec bank has been harassing my father for months after my brother, who listed my father as his next of kin, failed to make his payments. My father, a 65 year old pensioner, was extremely stressed out because of this. I took up this matter and ended up being harassed myself by call centre agents demanding payments from me! Capitec bank apologised in writing and assured me this will never happen again. On Monday my father, now in hospital with stage four cancer that has spread to his brain, received an sms from a lawyers firm. I phoned the number provided to find out what this was about, and guess what! It is Capitec bank again! I told the consultant in no uncertain terms that Capitec back is a bunch of idiots and if they ever contact my father again there will be hell to pay. This morning I received a call from this collection agency informing me that I have been handed over for collection! Capitec bank has no moral values! Stay away from this institution- they will harrass your loved ones to the end of the earth! I will be contacting the FSB also for this is definitely in violation of the code of good practice!