NA
Nazmeera A

1 reviews | Active since Sept 2016

27 Jun 2019, 15:37

*********

Good day

I have a savings account with capitec and have been applying for a loan but it indicates I am listed on the SAfps, I contacted them and they resolved the matter and removed the listing (I have the confirmation letter) yet capitec does not want to give me a loan.

Kindly assist.

0
Replies (4)
Capitec Bank
Capitec Bank's reply27 Jun 2019, 16:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply09 Jul 2019, 13:52
Official
Hi Nazmeera A

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised we are currently investigating your complaint and feedback will be provided once your complaint has been resolved. 

Kind regards
Capitec Bank 

Capitec Bank
Capitec Bank's reply12 Jul 2019, 09:18
Official
Hi Nazmeera A

Kindly be advised, I've been trying to contact you but you've been unreachable. 

Please return my call on ***.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply16 Jul 2019, 13:24
Official
Hi Nazmeera A

As per telephone conversation, I trust your matter has been resolved. 

Should you have any further queries in this regard, you are more than welcome to contact us on ***.
 
Kind regardsCapitec Bank