MS
Mariana S
1 reviews | Active since Apr 2023
25 Apr 2023, 19:02
UNeffective Online profile Registration
Registrating a business account ,awaiting Online User Profile to be created is extremely frustrating. Reset user password is now taking more than 72hrs to reset a simple password? I have send signed all the documents and still await. Can't login can't pay salaries cause this unprofessional process to reset a simple password Is uneffective not adding value? How long should one await to have this resolved? I urgently need to pay staff salaries? Was a mistake done switching banks?
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Replies (2)
Capitec Bank's replyOfficial
26 Apr 2023, 10:08Good day Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Business Banking
Kind regards Capitec Business Banking
Capitec Bank's reply26 Apr 2023, 10:08
Official
Good day Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Business Banking
Kind regards Capitec Business Banking
Capitec Bank's replyOfficial
28 Apr 2023, 17:02Hello Mariana Smith
With reference to our telephone conversation/ email correspondence.I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Business Bank
With reference to our telephone conversation/ email correspondence.I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Business Bank
Capitec Bank's reply28 Apr 2023, 17:02
Official
Hello Mariana Smith
With reference to our telephone conversation/ email correspondence.I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Business Bank
With reference to our telephone conversation/ email correspondence.I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Business Bank