KN
Kesval N

1 reviews | Active since Dec 2019

20 Dec 2019, 14:23

Underpaid settlement amount

I have the most ridiculous experience with capitec bank. The consultant underpaid my standard bank settlement loan in order to provide me with a loan by a few cents leaving me now with an amount of R500 and in the credit bureau. And i have No Assistance from the bank called 10 times. Now I can't get a loan from them or anyone else. Seriously dissapointing

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Dec 2019, 15:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank