UNBLOCKING OF BANK ACCOUNT

Good day

My name is Noxolo Mzotsho and I am so dissapointed in Capitec Bank service, My bank account was blocked because of someone who sent money into my account which was R300 which I have repaid and brought proof to Capitec that I have refunded the client and I have brought all the required documents including the multiple Affidavits even the person who sent the R300 also sent an affidavit stating that I paid her the money but still my Account is not unblocked and my money is still on hold and has been on hold for months now I have done everything that has been requested by Capitec in order to get my Account unblocked including going to the Capitec branch every week and some weeks I go twice

At Somerset Mall Capitec branch,they called the client with their phone and also gave me the phone to talk to her and our calls were recorded on the 16th of April,she(the client) even demanded more money from me in order for her to unblock my Account They then said I should bring an affidavit and will do an investigation and unblock my Account with a month and that never happened it’s been months without any access to my Bank Account I finally decided to contact the lady and chatted with her on WhatsApp and calls and voice notes She went to her own Capitec in Bloemfontein that’s where she was told to make an affidavit and send to me stating that I paid her the R300 she sent to my Account and I took all that proof to Capitec but still my Account is on hold including my money

I am requesting you to open my Account and give me my money,I need my bank account reopened again as I need to use it,the person who got my account blocked got back their money and my own account is still on hold for ***** I never committed Last week after submitting the required documents I was told to wait 5days then my Account will be reopened and that never happened still It is sad that someone can get my Account blocked so easily without any affidavits or investigation but takes you longer to reopen my Account