AK
Aliyah K

1 reviews | Active since Dec 2023

18 Dec 2023, 09:58

Unblocking a Bank account.

Hi everyone. My bank account was blocked on the 28th of November 2023. I phoned the bank immediately and they did not give me a reason to why it was blocked. I was doing an online job where I was buying and selling crypto currency through Binance and did many transactions that day. They told me to write an affidavit and certify a copy of my ID in which the affidavit explained everything. My account has still not been unblocked. They have been delayed and unreliable. The *****ulent team is quite rude in helping customers. It has almost been a month and Christmas is coming. Do not recommend

0
Replies (3)
Capitec Bank
Capitec Bank's reply18 Dec 2023, 11:41
Official
Good day  Aliyah

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 
Capitec Bank
AK
Aliyah K's update19 Dec 2023, 08:57
Reviewer Update
Capitec. I am awaiting a response.
AK
Aliyah K's update20 Dec 2023, 10:18
Reviewer Update
Good day Capitec.

I am quite frustrated waiting. I want my account to be unblocked as I have done what was required of me. It is almost Christmas and this is just adding onto my stress.