SM
Sindiswa M

1 reviews | Active since Nov 2024

29 Jan 2025, 10:23

Unblock my account

My name is sindiswa Mthimkhulu My ID is:*** My ***

Iwas introduced on the platform called EF June 2024 not knowing it's was apry**** scheme as a self employed lady itook my money to invest there then Iwas paid ,they had bonuses if you recruit. ,then recruited very hard ,never slept ,doing charity and presentation then igot a rank as a sponsor people continued getting paid ,until October ,on 11 October 2024 my account was placed on hold ,I've submitted all the evidence showing Iwas a member investing and my widrawals and attached affidavit stating some of the money was for my family members who joined not fami**** with system as well ,presentations of the EF but no assistance my account is placed on hold ive escalated to ombudsman for justice since my bank is failing me and I'll not stop even if it's means to sue the capitec for the negligent of placing my account on hold I'll do that because I'm innocent all iwant is capitec to unblock my account so that ihave access in my money I'm entitled for it yet capitec is not responding not helping with a solution ,the saddest part Many people made money their account was not placed on hold yet mine was ,idont know if it's because I'm black as you know black person is always a suspect ifind my self being exploited and being oppressed because of I'm black I'm not entitled to have R97 000 in my account the painful part is I've submitted everything no help so capitec assist and open my account

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Jan 2025, 11:00
Official
Hi Sindiswa, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
SM
Sindiswa M's update30 Jan 2025, 12:01
Reviewer Update
I'm still not yet assisted yesterday Iwas told email was sent to mountebank to open my account yet it's still on hold no calls no respond capitec this is painful you have tortured me enough ithink should escalate this to the lawyer to sue you with negligent of blocking my account ,the stress you ve game this is wrong ,I'll also do live on social media to expose capitec because this is in justice I'm really disappointed by this bank I'll never forgive it you always tell lies no feed back nothing