Unblock my acc

MY NAME IS SINDISWA MTHIMKHULU MY ID IS *** MY ACC IS *** IWAS INTRODUCE TO ONE PLATFORM CALLED EF JUNE 2024 NOT KNOWING ITS A **** AND WHEN I OPEN ACC AT CAPITEC IWAS NOT TOLD ITS NOT ALLOWED

CAPITEC PLACED MY ACCOUNT ON HOLD ON 11 OCTOBER. IWAS TOLD ITS A SYNDICATE ACCOUNT IWAS TOLD TO PROVIDE ALL THE NECESSARY EVIDENCE THAT I NVESTED AND AFFIDAFITS OF WHICH IDID. AND THEN IWAS TOLD ACCOUNT WAS PLACED BY NCC. WHEN ICALL THIS NCC THEY NEVER PICKED UP. IDID SENSE THAT THE IS A ***** IN CAPITEC TEAM THEY WANT TO MAKE SURE ILOOSE MY MONEY IKEPT ASKING WHY THIS NCC DOESNT COMMUNICATE WITH ME REGARDING THE MATTER. I ESCALATED THE CASE TO OMBUDSMAN EXPLAINING MY PREDICAMENT. THEN THURSDAY IWAS CALLED BY CAPITEC THEY SAID THEY ARE CALLING NCC LUCKLY THEY ANSWERED AND THEY SAID THEY HAVE NOTHING AGAINST SINDISWA MTHIMKHULU NO FILE OF HERS. SO IWAS DISAPPOINTED THE FACT THAT IWAS EXPLOITED NOT HELP BY CAPITEC. I URGE CAPITEC EXECUTIVES TO INTERVAIN 5 MONTHS. NO HELP