AZ
Athenkosi Z
1 reviews | Active since Jul 2021
21 Dec 2021, 11:23
Unbelievably pathetic service!
Debit order went through on a lapsed policy!
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
21 Dec 2021, 12:10Good day Athenkosi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Dec 2021, 12:10
Official
Good day Athenkosi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AZ
Athenkosi Z's updateReviewer Update
26 Dec 2021, 07:405 days later…no one contacted me and still complaint is not resolved!
AZ
Athenkosi Z's update26 Dec 2021, 07:40
Reviewer Update
5 days later…no one contacted me and still complaint is not resolved!
Capitec Bank's replyOfficial
22 Feb 2022, 11:25Hi Athenkosi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 11:25
Official
Hi Athenkosi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank