1 reviews | Active since Jun 2017

18 Dec 2017, 19:37

Unbelievable service

I post a complaint about Capitec taking ridiculously ****ing long on the phone and their service levels, So some **** head decides to promise me 5 days, I've waited to ****ing weeks. You've been paid assholes. Some other ****head decided that 5 days is not good enough, we should do 8 days. They responded to the same message message.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Dec 2017, 09:21
Official

Please accept my sincere apology for the frustration you experienced as result of this incident.

Your complaint is being attended to and you will be contacted regarding the matter.

Complaint Management

Capitec Bank