Unbelievable! I am speechless!

<p>My previous review details how a certain vehicle finance company are continuing to debit my account for shortfall insurance on my motor vehicle which is fully paid up! After phoning the company concerned and receiving no joy from them, I decided to go into the bank to ask them to block or remove the debit order. My account has been debited twice - but only one of the debit orders was reversed. At a cost of R35 to me, of course! Now isn't that lovely? Money is incorrectly (I would prefer to say ********LY - but let me stick with incorrectly) removed from my account and I - yes I, have to pay the penalty! Furthermore, only the company concerned can stop the debit order. Apparently, all they have to do is change the reference number and the money will continue to be removed from my account for however long as they choose. I can, of course, go in every month and get it reversed - at a cost of R35, of course! So.....for the next....however long, I will be required to be put through the inconvenience of having to go in to the bank, sit in your infernal, everlasting queues and then pay R35! Well, Capitec....listen to me very carefully! I WILL close my account and change banks. I've done it before and I can do it again. And DON'T tell me this is standard procedure for all banks. It probably is! But I don't CARE! As my bank I would expect you to protect me from this kind of corporate ****gery and *****ery. Because that is what it is. Money is being ****** from my account and you can do exactly nothing about it! Why? Why are the banks not taking a stand against this kind of thievery? I signed a debit order which was for the duration of the payment on my car. I did NOT sign a debit order permitting a *****ed company to take money from my account for the rest of my life! <br />So, Capitec...What exactly are you going to do about it? Because if that money gets taken off my account again, I will close my account. And I will change banks! </p>