lM
lihle M

1 reviews | Active since Oct 2020

19 Jan 2021, 09:03

Unauthorized withdrawals on my account

I had unauthorized transactions on my account where funds were being withdrawn at two different atms at the same time to my surprise capitec in their response when claim was logged for refund their stated that it was my card being used but my card was in a standard bank atm where I attempted to make the withdrawal when these transactions occurred.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jan 2021, 09:04
Official
Good day lihle

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank