MK
Mandisa K

1 reviews | Active since May 2022

04 May 2022, 18:09

Unauthorized withdrawals

I'm a student currently getting a bursary allowance a month. I received my monthly allowance for May yesterday and at 4 pm I received a notification of a withdrawal of R1000 and another withdrawal of R200 happened after. Note that my card is with me and they said they can't help me at the branch, I just need to create a new card. I'm a student, this is the only money I get, i need to buy groceries, j have needs and now R1200 was "mysteriously" withdrawn from my card? I don't know how I'm going to get through this month. 💔

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Replies (1)
Capitec Bank
Capitec Bank's reply04 May 2022, 18:28
Official
Good day  Mandisa

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank