MK
Mandisa K
1 reviews | Active since May 2022
04 May 2022, 18:09
Unauthorized withdrawals
I'm a student currently getting a bursary allowance a month. I received my monthly allowance for May yesterday and at 4 pm I received a notification of a withdrawal of R1000 and another withdrawal of R200 happened after. Note that my card is with me and they said they can't help me at the branch, I just need to create a new card. I'm a student, this is the only money I get, i need to buy groceries, j have needs and now R1200 was "mysteriously" withdrawn from my card? I don't know how I'm going to get through this month. 💔
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Replies (1)Capitec Bank's replyOfficial
04 May 2022, 18:28Good day Mandisa
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2022, 18:28
Official
Good day Mandisa
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
