CM
Chuma M
1 reviews | Active since Nov 2021
07 Nov 2021, 19:25
Unauthorized transactions from my account
Dear Capitec
I noticed that you have short paid the money that was ****** from my account . It so funny how you people choose/ act as if you cannot do math when it comes to paying back the money you took.
These are the outstanding transactions with dates and amount.
On the 29/10/2021 there were 17 transactions of R49.62 ( 17*49.62 = R843.54) and the fees for each transaction.
Payback every cent you took from my account so that I can rest and move my business to someone else who is capable of protecting our money from cyber*********. It's high time for you to invest in Information Technology security and stop gambling with livelihoods of poor South Africans
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
08 Nov 2021, 09:19 Good day Chuma
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Nov 2021, 09:19
Official
Good day Chuma
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 19:10Hi Chuma
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 19:10
Official
Hi Chuma
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
