MM
Maria M

1 reviews | Active since Apr 2017

03 Apr 2017, 09:54

Unauthorized transactions

<p>On 30/3/17 I went to Capitec bank and all money my balance was R0.00, my salary was paid in account on 25th. My flexi account was R1200.00, and my Savings account R9000.00. I asked the teller they said it was a Sim ****, and yestersday I received SMS from Mandisa, she informed me that the "*********" already used all the money, I feel unhappy as according to me there is a limit on account, how can they withdraw all my money? I want my money. As I also have debts to pay. I am unhappy with the way the claim was handled, and feel Capitec have to refund me my money!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jul 2017, 10:16
Official

Good day Maria Mokgaetse Mpashi

We recently became aware of your complaint via Hello Peter after they informed us it was logged on an incorrect company initially. According to our records the matter was since resolved via another channel with the Bank. If there is anything else that we can assist you with, feel free to open a new review with all the relevant details.

Kind regards

Bianca Pieterse

Best regards,